Last Updated: 11th Dec 2025
Fulcrum BizOps (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, products, and services.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Full name
- Email address
- Phone number
- Business information
- Billing information (handled securely by our payment processor; we do NOT store card details)
b. Automatically Collected Information
- IP address
- Device information
- Browser type
- Pages visited
- Cookies and similar technologies
c. Optional Information
- Forms submitted on our website
- Customer support requests
- Feedback and survey responses
2. How We Use Your Information
We use your information to:
- Provide and deliver our products/services
- Process payments securely
- Improve website performance and user experience
- Send important updates, promotions, and newsletters
- Respond to enquiries and provide customer support
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal data.
We may share information only with:
- Trusted third-party service providers (hosting, payment processors, email services)
- Legal authorities when required by law
- Business partners only with your permission
4. Data Protection & Security
We implement technical and administrative measures to keep your data secure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion
- Opt-out of marketing
- Withdraw consent
To exercise any rights, email: eichie@fulcrumbizops.com
6. Cookies
We use cookies to improve functionality, track usage patterns, and personalise your experience.
You can disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page.
9. Contact Us
For any privacy-related questions, contact:
Fulcrum BizOps
Email: eichie@fulcrumbizops.com
Phone: +27 68 688 0908