Introduction to Concierge

A concierge is a person who provides services to guests at a hotel, resort, or other establishment. They may assist with making reservations, providing directions, or arranging for transportation. They may also be responsible for providing information about local attractions and events.

This course will teach you the skills you need to become a successful concierge. You will learn about the history of the concierge profession, the different types of concierge services, and the skills and qualities that make a great concierge. You will also learn about the different types of establishments that employ concierges, and how to find a job as a concierge.

Course Objectives

By the end of this course, you will be able to:

• Understand the history of the concierge profession
• Identify the different types of concierge services
• Develop the skills and qualities that make a great concierge
• Research different types of establishments that employ concierges
• Create a resume and cover letter that will get you noticed by potential employers
• Prepare for a job interview

Assessment

• Each module will end with a quiz to assess your understanding of the material.
• At the end of the course, you will take a final exam to demonstrate your mastery of the material.

Certificate of Completion

Upon successful completion of this course, you will receive a certificate of completion.

Enroll Today and Start Your Career as a Concierge professional!